Case file
Auto loans & leases
Complaint 21944021 Synchrony
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Unable to receive car title or other problem after the loan is paid off
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 6, 2026Complaint received
- May 6, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NC | In progress | Yes |
| Oct 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | FL | In progress | Yes |
| Jun 11, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | TX | Explained | Yes |
| Jun 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | CA | Explained | Yes |
| May 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | FL | Explained | No |
| Feb 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | AZ | Explained | Yes |
| Feb 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | PA | Explained | Yes |
| Nov 7, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MT | Explained | Yes |
| Jun 13, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | GA | Explained | Yes |
| May 30, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | CA | Explained | Yes |
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