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Auto loans & leases

Complaint 22158637 American Credit Acceptance

Explained
Product
Vehicle loan or lease · Loan
Detail
Didn't receive services that were advertised
From
Maryland 20743
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 13, 2026Complaint received
  2. May 13, 2026Sent to American Credit Acceptance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Credit Acceptance complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedTXExplainedYes
Jun 2, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Mar 23, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMDExplainedYes
Mar 11, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesNYExplainedYes
Mar 5, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedWAExplainedYes
Jan 20, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Dec 1, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNEExplainedYes
Oct 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesSCExplainedNo
Aug 28, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedVAExplainedYes
May 28, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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