Complaint 2241550 CarMax

Explained

Company: CarMax
Product: Consumer Loan · Vehicle loan
Issue: Taking out the loan or lease
From: Indiana 46403
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Dec 8, 2016Complaint received
Jan 11, 2017Sent to CarMax (34 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about taking out the loan or lease

Received	About	Issue	State	Answer	On time
Apr 18, 2017	Auto loans & leases	Taking out the loan or lease	NC	Explained	No
Dec 23, 2016	Payday & personal loans	Taking out the loan or lease	TX	Explained	Yes
Nov 21, 2016	Auto loans & leases	Taking out the loan or lease	LA	Explained	Yes
Sep 27, 2016	Auto loans & leases	Taking out the loan or lease	VA	Explained	Yes
Jan 21, 2016	Auto loans & leases	Taking out the loan or lease	CA	Explained	Yes
Dec 29, 2015	Auto loans & leases	Taking out the loan or lease	FL	Explained	Yes
Aug 25, 2015	Auto loans & leases	Taking out the loan or lease	DC	Explained	Yes
Oct 7, 2014	Auto loans & leases	Taking out the loan or lease	GA	Explained	Yes
Mar 25, 2013	Auto loans & leases	Taking out the loan or lease	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works