Case file
Payday & personal loans
Complaint 2245427 Citibank
Explained- Product
- Consumer Loan · Installment loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 12, 2016Complaint received
- Dec 13, 2016Sent to Citibank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problems when you are unable to pay
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 14, 2017 | Payday & personal loans | Problems when you are unable to pay | CO | Money back | Yes |
| Apr 10, 2017 | Payday & personal loans | Problems when you are unable to pay | - | Explained | Yes |
| Mar 31, 2017 | Payday & personal loans | Problems when you are unable to pay | ID | Explained | Yes |
| Mar 21, 2017 | Payday & personal loans | Problems when you are unable to pay | IL | Explained | Yes |
| Mar 14, 2017 | Payday & personal loans | Problems when you are unable to pay | MD | Explained | Yes |
| Feb 8, 2017 | Payday & personal loans | Problems when you are unable to pay | CA | Fixed | Yes |
| Feb 7, 2017 | Payday & personal loans | Problems when you are unable to pay | TX | Explained | Yes |
| Jan 25, 2017 | Auto loans & leases | Problems when you are unable to pay | MD | Fixed | Yes |
| Jan 24, 2017 | Payday & personal loans | Problems when you are unable to pay | MD | Fixed | Yes |
| Jan 5, 2017 | Payday & personal loans | Problems when you are unable to pay | TX | Fixed | Yes |
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