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Student loans

Complaint 2248365 R3 Processing

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with fees charged
From
Missouri 63123
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Dec 13, 2016Complaint received
  2. Apr 6, 2017Sent to R3 Processing (114 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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