Loan servicer · complaint record
R3 Processing complaints
Consumers have filed 3 complaints about R3 Processing since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Feb 4, 2018
R3 Processing complaints by month
The busiest month was December 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How R3 Processing answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top R3 Processing problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 1
- Don't agree with the fees charged 1
R3 Processing compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | R3 ProcessingStudent loans | - | 0 | - |
Compare side by side: R3 Processing vs Earnest · R3 Processing vs College Ave Student Loan Servicing · R3 Processing vs Meritize Financial · R3 Processing vs LendKey Technologies
What people say about R3 Processing
All experiencesNo experiences with R3 Processing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest R3 Processing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 4, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 6, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 13, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Questions about R3 Processing
How many complaints does R3 Processing have?
R3 Processing has 3 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does R3 Processing respond to complaints?
Yes. R3 Processing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with R3 Processing?
The most common problems are dealing with your lender or servicer (2), dealing with my lender or servicer (1).
Is R3 Processing legit?
R3 Processing is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is R3 Processing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against R3 Processing?
Complain to R3 Processing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most R3 Processing complaints come from?
Most come from Virginia (2), Missouri (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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