Complaint 22515924 Morgan Stanley

Explained

Company: Morgan Stanley
Product: Mortgage · Conventional home mortgage
Issue: Problem with a company's investigation into an existing problem
Detail: Difficulty submitting a dispute or getting information about a dispute over the phone
From: Hawaii 967XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 24, 2026Complaint received
May 24, 2026Sent to Morgan Stanley
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Morgan Stanley complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Jun 12, 2026	Bank accounts	Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone	MO	Explained	Yes
Apr 7, 2026	Bank accounts	Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone	TX	Explained	Yes
Sep 22, 2025	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	GA	Explained	Yes
Sep 22, 2025	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works