Complaint 22670639 Optum Bank

Explained

Company: Optum Bank
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Problem with a company's investigation into an existing problem
Detail: Their investigation did not fix an error on your report
From: Pennsylvania 18302
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 28, 2026Complaint received
May 28, 2026Sent to Optum Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Oct 6, 2026	Credit cards	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	TX	Explained	Yes
May 9, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	NV	Explained	Yes
Apr 8, 2026	Payday & personal loans	Problem with a company's investigation into an existing problemWas not notified of investigation status or results	MS	Explained	Yes
Apr 6, 2026	Payday & personal loans	Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone	MS	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works