Complaint 22692454 Zip Co US

Explained

Company: Zip Co US
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Problem with a company's investigation into an existing problem
Detail: Difficulty submitting a dispute or getting information about a dispute over the phone
From: Georgia 31907
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 29, 2026Complaint received
Jul 17, 2026Sent to Zip Co US (49 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zip Co US complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Aug 4, 2026	Credit reporting	Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone	TN	Explained	No
Nov 23, 2025	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	AL	Explained	Yes
Jul 24, 2025	Payday & personal loans	Problem with a company's investigation into an existing problemWas not notified of investigation status or results	MI	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works