Case file
Credit reporting
Complaint 22707460 SoFi
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 29, 2026Complaint received
- Jun 11, 2026Sent to SoFi (13 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WV | Explained | Yes |
| Oct 14, 2026 | Bank accounts | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | TX | Explained | Yes |
| Oct 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WV | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WV | Explained | Yes |
| Sep 24, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Sep 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| Sep 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Sep 1, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | CA | Explained | Yes |
| Sep 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | GA | Explained | Yes |
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