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Payday & personal loans

Complaint 22764182 PenFed Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Other advances of future income
From
New York 11212
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 1, 2026Complaint received
  2. Jul 15, 2026Sent to PenFed Credit Union (44 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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