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Payday & personal loans

Unexpected fees

Consumers have filed 185 complaints about this, 86 in the last 12 months (+39%), against 90 companies. The most complained-about is Dave Operating. Companies closed 9% of these with relief.

Companies with the most

All time.

By month

By state

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Per 100,000 people, last 12 monthsFewerMore

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Nov 11, 2026Bill.ComPayday & personal loansUnexpected feesIDIn progressYes
Nov 5, 2026ActivehoursPayday & personal loansUnexpected feesMOExplainedYes
Oct 21, 2026Dave OperatingPayday & personal loansUnexpected feesOHExplainedYes
Oct 20, 2026PayactivPayday & personal loansUnexpected feesFLExplainedNo
Oct 16, 2026CasheraPayday & personal loansUnexpected feesCAExplainedYes
Oct 5, 2026Opportunity FinancialPayday & personal loansUnexpected feesILExplainedYes
Oct 3, 2026CurrentPayday & personal loansUnexpected feesMEIn progressYes
Oct 2, 2026Coast ProfessionalPayday & personal loansUnexpected feesVAExplainedYes
Sep 30, 2026Tilt FinancePayday & personal loansUnexpected feesIAMoney backYes
Sep 30, 2026Dave OperatingPayday & personal loansUnexpected feesALExplainedYes
Sep 20, 2026FirstCashPayday & personal loansUnexpected feesTXExplainedYes
Sep 18, 2026UpgradePayday & personal loansUnexpected feesNJExplainedYes
Sep 16, 2026HatfieldPayday & personal loansUnexpected feesARExplainedYes
Sep 2, 2026Dave OperatingPayday & personal loansUnexpected feesMSExplainedYes
Aug 27, 2026Flexible FinancePayday & personal loansUnexpected feesTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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