Complaint 2279350 TrueAccord

Explained

Company: TrueAccord
Product: Payday loan
Issue: Charged fees or interest I didn't expect
From: Virginia 23464
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Jan 8, 2017Complaint received
Jan 10, 2017Sent to TrueAccord (2 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More TrueAccord complaints about charged fees or interest I didn't expect

Received	About	Issue	State	Answer	On time
Mar 12, 2016	Payday & personal loans	Charged fees or interest I didn't expect	MN	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works