Payday & personal loans
Charged fees or interest I didn't expect
Consumers have filed 2,750 complaints about this, against 239 companies. The most complained-about is Big Picture Loans.
Companies with the most
All time.
By month
Latest complaints about this
Your rights with personal & payday lenders
You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.
Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about it
No comments yet. Start the conversation - questions are welcome too.