Case file
Mortgages
Complaint 22999835 The HELOC
Explained- Company
- The HELOC
- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue with the application process
- From
- South Carolina 290XX
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 8, 2026Complaint received
- Jul 27, 2026Sent to The HELOC (49 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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