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Student loans

Complaint 2300463 College Foundation

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
North Carolina 27028
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 20, 2017Complaint received
  2. Jan 24, 2017Sent to College Foundation (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Foundation complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceSCExplainedYes
Feb 24, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsSCExplainedYes
Jan 28, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceWAExplainedYes
Jan 20, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Jan 17, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledFLExplainedYes
Dec 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanGAExplainedYes
Dec 7, 2016Student loansDealing with my lender or servicerReceived bad information about my loanNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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