Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 2447407 College Foundation

Explained
Product
Student loan · Federal student loan servicing
Detail
Having problems with customer service
From
South Carolina 29588
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 21, 2017Complaint received
  2. Apr 26, 2017Sent to College Foundation (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with College Foundation?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See College Foundation's record

More College Foundation complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsSCExplainedYes
Jan 28, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceWAExplainedYes
Jan 20, 2017Student loansDealing with my lender or servicerReceived bad information about my loanNCExplainedYes
Jan 20, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Jan 17, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledFLExplainedYes
Dec 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanGAExplainedYes
Dec 7, 2016Student loansDealing with my lender or servicerReceived bad information about my loanNCExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience