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Money transfers & apps

Complaint 23057938 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Arkansas 72404
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 10, 2026Complaint received
  2. Jul 28, 2026Sent to Netspend (48 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about other service problem

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026CryptoOther service problem-ExplainedYes
Oct 7, 2019Money transfers & appsOther service problemVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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