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Case file

Mortgages

Complaint 23077728 Zoom Home Lending

Explained
Product
Mortgage · VA mortgage
Detail
Confusing or misleading advertising or marketing
From
Georgia 31569
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 10, 2026Complaint received
  2. Jun 10, 2026Sent to Zoom Home Lending
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zoom Home Lending complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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