Case file
Student loans
Complaint 2310063 Citibank
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't qualify for a loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 25, 2017Complaint received
- Feb 7, 2017Sent to Citibank (13 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about getting a loan
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 23, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | NC | Explained | Yes |
| Jul 6, 2026 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | FL | Explained | Yes |
| Feb 16, 2021 | Student loans | Getting a loanConfusing or misleading advertising | NM | Explained | Yes |
| May 26, 2020 | Student loans | Getting a loanFraudulent loan | NY | Explained | Yes |
| Apr 18, 2019 | Student loans | Getting a loanProblem with the interest rate | GA | Explained | Yes |
| Jul 1, 2018 | Student loans | Getting a loanFraudulent loan | NY | Explained | Yes |
| Jun 14, 2017 | Student loans | Getting a loanProblem with signing the paperwork | MD | Explained | Yes |
| Feb 10, 2017 | Student loans | Getting a loanCan't qualify for a loan | NY | Explained | Yes |
| Nov 21, 2016 | Student loans | Getting a loanQualify for a better loan than offered | OH | Explained | Yes |
| Oct 21, 2016 | Student loans | Getting a loanCan't qualify for a loan | MI | Explained | Yes |
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