Case file
Mortgages
Complaint 23115353 Zions Bancorporation
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Changes in loan terms during the application process
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 10, 2026Complaint received
- Jun 11, 2026Sent to Zions Bancorporation (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Zions Bancorporation complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | AL | Explained | Yes |
| Aug 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Aug 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Mar 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | TX | Money back | Yes |
| Jan 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | AZ | Explained | Yes |
| Aug 27, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Feb 28, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Feb 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| Feb 14, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AZ | Explained | Yes |
| Dec 20, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | AZ | Explained | Yes |
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