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Case file

Debt collection

Complaint 23137792 Shepherd Outsourcing

Explained
Product
Debt collection · Credit card debt
Detail
Attempted to collect wrong amount
From
Texas 77385
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 12, 2026Complaint received
  2. Jun 12, 2026Sent to Shepherd Outsourcing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shepherd Outsourcing complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Oct 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountDEExplainedYes
Oct 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 29, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialFLExplainedYes
Sep 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jul 26, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Jul 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
May 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Apr 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Apr 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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