Debt collector · complaint record
Shepherd Outsourcing complaints
Filed under Shepherd Outsourcing, LLC
Consumers have filed 595 complaints about Shepherd Outsourcing since 2024, 285 of them in the last 12 months (+25% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 595
- Last 12 months
- 285
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 10
- Rank
- #108 of 1,963
Since May 2024
+25% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 8, 2026
Most complained-about debt collectors
Shepherd Outsourcing complaints by month
The busiest month was January 2026 (41 complaints). Complaints in the last 12 months are up 25% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Shepherd Outsourcing answered last 12 months
- Closed with explanation285100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend8/15+25% vs last year
What Shepherd Outsourcing complaints are about
Top Shepherd Outsourcing problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 139
- Debt was result of identity theft 34
- Debt was paid 13
- Debt was already discharged in bankruptcy and is no longer owed 4
Where Shepherd Outsourcing complaints come from
Most complaints: Texas (68), California (64), Florida (52), New York (39), Georgia (33).
Shepherd Outsourcing compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Oliphant UnitedDebt collection | 20 | 295 | F |
| 2 | Williams, Rush & AssociatesDebt collection | 4 | 291 | F |
| 3 | Shepherd OutsourcingDebt collection | 53 | 285 | C |
| 4 | Williams & FudgeDebt collection | 53 | 280 | C |
| 5 | 1st Franklin FinancialDebt collection | 49 | 276 | D |
| 6 | Tower Loan of MississippiDebt collection | 53 | 272 | C |
| 7 | Property ReceivablesDebt collection | 17 | 269 | F |
| 8 | Revco ManagementDebt collection | 89 | 265 | A |
Compare side by side: Shepherd Outsourcing vs Oliphant United · Shepherd Outsourcing vs Williams, Rush & Associates · Shepherd Outsourcing vs Williams & Fudge · Shepherd Outsourcing vs 1st Franklin Financial
What people say about Shepherd Outsourcing
All experiencesNo experiences with Shepherd Outsourcing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Shepherd Outsourcing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 2, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Shepherd Outsourcing
How many complaints does Shepherd Outsourcing have?
Shepherd Outsourcing has 595 complaints on record since May 2024, including 285 in the last 12 months and 10 in the last 30 days. That makes it number 267 of every company by complaints this year.
Does Shepherd Outsourcing respond to complaints?
Yes. Shepherd Outsourcing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with Shepherd Outsourcing?
The most common problems are attempts to collect debt not owed (190), electronic communications (181), false statements or representation (39).
Is Shepherd Outsourcing legit?
Shepherd Outsourcing is a real company with a public complaint record: consumers have complained about it 595 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Shepherd Outsourcing legit? for the signals, red flags and how to protect yourself.
Are complaints about Shepherd Outsourcing going up or down?
Up. There were 285 complaints in the last 12 months against 228 in the 12 before (+25%). See every month.
How do I file a complaint against Shepherd Outsourcing?
Complain to Shepherd Outsourcing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Shepherd Outsourcing complaints come from?
Most come from Texas (68), California (64), Florida (52). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Shepherd Outsourcing
No comments yet. Start the conversation - questions are welcome too.