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Case file

Student loans

Complaint 23165357 JPMorgan Chase

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't temporarily delay making payments
From
Arizona 85388
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 12, 2026Complaint received
  2. Jun 12, 2026Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2026Student loansStruggling to repay your loanBankruptcyFLExplainedYes
Mar 11, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsMIExplainedYes
May 6, 2024Student loansStruggling to repay your loanBankruptcyCAExplainedYes
Jan 3, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Feb 29, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
May 17, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanWAExplainedYes
Mar 27, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Nov 8, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanINFixedYes
May 21, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanILExplainedYes
May 9, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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