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Student loans

Complaint 2321381 Ceannate

Explained
Company
Ceannate
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
Ohio 45211
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 1, 2017Complaint received
  2. Feb 21, 2017Sent to Ceannate (20 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ceannate complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 4, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledNYExplainedYes
Mar 16, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanFLExplainedYes
Mar 9, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsNJExplainedYes
Feb 2, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceNJExplainedYes
Jan 13, 2017Student loansDealing with my lender or servicerReceived bad information about my loanCAExplainedYes
Oct 22, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanFLExplainedYes
Sep 24, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceAZExplainedYes
Aug 26, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanILExplainedYes
Aug 10, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceCAExplainedYes
May 3, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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