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Credit cards

Complaint 23221083 Sallie Mae

Explained
Company
Sallie Mae
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
California 92037
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 15, 2026Complaint received
  2. Jun 15, 2026Sent to Sallie Mae
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Apr 28, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Mar 2, 2026Credit cardsProblem when making paymentsProblem during payment processMIExplainedYes
Jan 10, 2025Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Nov 17, 2023Payday & personal loansProblem when making paymentsNCFixedYes
Apr 13, 2023Payday & personal loansProblem when making paymentsMNExplainedYes
Oct 7, 2022Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAExplainedYes
Sep 23, 2022Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 2, 2019Payday & personal loansProblem when making paymentsFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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