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Mortgages

Complaint 23528335 Hancock Whitney Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Changes in loan terms during the application process
From
Pennsylvania 19050
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 24, 2026Complaint received
  2. Jun 24, 2026Sent to Hancock Whitney Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Hancock Whitney Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsLAExplainedYes
Jan 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTNExplainedYes
May 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processLAExplainedYes
Jun 29, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Jan 20, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jul 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Apr 14, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageLAFixedYes
Mar 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jun 20, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageLAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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