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Case file

Mortgages

Complaint 23528894 UMB Financial

Money back
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Payment process
From
Illinois 61036
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jun 24, 2026Complaint received
  2. Jun 24, 2026Sent to UMB Financial
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More UMB Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Feb 8, 2026MortgagesTrouble during payment processPayment processCOExplainedYes
Feb 5, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Feb 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNMExplainedYes
Jul 9, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Feb 12, 2024MortgagesTrouble during payment processLien releaseFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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