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Case file

Credit cards

Complaint 2358029 Synchrony

Money back
Company
Synchrony
Product
Credit card
From
California 95209
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 23, 2017Complaint received
  2. Feb 28, 2017Sent to Synchrony (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Synchrony complaints about billing statement

ReceivedAboutIssueStateAnswerOn time
Apr 18, 2017Credit cardsBilling statementHIExplainedYes
Apr 3, 2017Credit cardsBilling statementOHExplainedYes
Mar 23, 2017Credit cardsBilling statementFLMoney backYes
Mar 21, 2017Credit cardsBilling statementMNExplainedYes
Mar 13, 2017Credit cardsBilling statementILExplainedYes
Mar 12, 2017Credit cardsBilling statementCTMoney backYes
Mar 8, 2017Credit cardsBilling statementGAFixedYes
Mar 5, 2017Credit cardsBilling statementNHExplainedYes
Feb 18, 2017Credit cardsBilling statementNCExplainedYes
Feb 16, 2017Credit cardsBilling statementKSMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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