Case file
Credit cards
Complaint 23708567 Sallie Mae
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company can't verify or dispute the facts in the complaint
- Jun 30, 2026Complaint received
- Aug 3, 2026Sent to Sallie Mae (34 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 11, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Nov 7, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NY | Explained | Yes |
| Nov 3, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Oct 19, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Oct 1, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Money back | Yes |
| Sep 27, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GA | Explained | Yes |
| May 23, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Money back | Yes |
| May 13, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Apr 27, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Apr 26, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
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