Case file
Student loans
Complaint 2371421 Valentine and Kebartas
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Having problems with customer service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 3, 2017Complaint received
- Mar 8, 2017Sent to Valentine and Kebartas (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Valentine and Kebartas complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 14, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IN | Explained | Yes |
| Mar 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | IN | Explained | Yes |
| Mar 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | IN | Explained | Yes |
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