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Mortgages

Complaint 23830156 PenFed Credit Union

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
From
Georgia 30316
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 3, 2026Complaint received
  2. Jul 3, 2026Sent to PenFed Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefWIExplainedYes
Aug 30, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCExplainedYes
May 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAFixedYes
Apr 7, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Mar 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Feb 21, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Jan 3, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Dec 16, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLFixedYes
Sep 10, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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