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Mortgages

Complaint 26061653 PenFed Credit Union

Explained
Product
Mortgage · VA mortgage
Detail
An existing modification, forbearance plan, short sale, or other loss mitigation relief
From
North Carolina 27357
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 30, 2026Complaint received
  2. Aug 30, 2026Sent to PenFed Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefWIExplainedYes
Jul 3, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
May 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAFixedYes
Apr 7, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Mar 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Feb 21, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Jan 3, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Dec 16, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLFixedYes
Sep 10, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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