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Mortgages

Complaint 23850525 Firstbank Puerto Rico

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
From
Florida 331XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 3, 2026Complaint received
  2. Aug 25, 2026Sent to Firstbank Puerto Rico (53 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPRExplainedYes
Jul 12, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePRExplainedYes
Jul 7, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPRExplainedYes
Jul 7, 2024MortgagesStruggling to pay mortgageForeclosurePRExplainedYes
Jul 7, 2023MortgagesStruggling to pay mortgagePRExplainedYes
Mar 2, 2023MortgagesStruggling to pay mortgagePRExplainedYes
Mar 29, 2022MortgagesStruggling to pay mortgagePRExplainedYes
Jan 26, 2022MortgagesStruggling to pay mortgagePRExplainedYes
Jan 12, 2022MortgagesStruggling to pay mortgagePRExplainedYes
Oct 22, 2021MortgagesStruggling to pay mortgagePRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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