Complaint 2387244 Synchrony

Explained

Company: Synchrony
Product: Prepaid card · Mobile wallet
Issue: Fees
From: Wisconsin 53235
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 14, 2017Complaint received
Mar 17, 2017Sent to Synchrony (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about fees

Received	About	Issue	State	Answer	On time
Mar 25, 2016	Prepaid & gift cards	Fees	PA	Money back	Yes
Dec 18, 2015	Prepaid & gift cards	Fees	PA	Explained	Yes
Sep 3, 2015	Prepaid & gift cards	Fees	TX	Money back	Yes
Nov 3, 2014	Prepaid & gift cards	Fees	IN	Money back	Yes
Sep 20, 2014	Prepaid & gift cards	Fees	CA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works