Case file
Credit cards
Complaint 23876610 SoFi
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with balance transfer
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 5, 2026Complaint received
- Jul 5, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Credit cards | Other features, terms, or problemsOther problem | WV | Explained | Yes |
| Oct 16, 2026 | Credit cards | Other features, terms, or problemsOther problem | NC | Explained | Yes |
| Sep 1, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | TN | Explained | Yes |
| Aug 22, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | OR | Explained | Yes |
| Jul 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | MI | Explained | Yes |
| Jul 28, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | TX | Explained | Yes |
| Jul 26, 2026 | Credit cards | Other features, terms, or problemsOther problem | OR | Explained | Yes |
| Jun 26, 2026 | Credit cards | Other features, terms, or problemsOther problem | MO | Explained | Yes |
| Jun 15, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | OR | Explained | Yes |
| May 10, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | HI | Explained | Yes |
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