Case file
- Product
- Debt or credit management · Credit repair services
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 6, 2026Complaint received
- Jul 6, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Money transfers & apps | Problem with customer service | - | In progress | Yes |
| Oct 24, 2026 | Money transfers & apps | Problem with customer service | NC | In progress | Yes |
| Oct 23, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Oct 21, 2026 | Money transfers & apps | Problem with customer service | FL | In progress | Yes |
| Oct 21, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Oct 20, 2026 | Money transfers & apps | Problem with customer service | CT | In progress | Yes |
| Oct 14, 2026 | Debt relief & credit repair | Problem with customer service | CA | In progress | Yes |
| Oct 13, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Sep 30, 2026 | Money transfers & apps | Problem with customer service | NJ | Explained | Yes |
| Sep 28, 2026 | Money transfers & apps | Problem with customer service | IL | In progress | Yes |
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