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Auto loans & leases

Complaint 2396466 CarMax

Fixed
Company
CarMax
Product
Consumer Loan · Vehicle loan
From
Georgia 30311
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Mar 21, 2017Complaint received
  2. Apr 8, 2017Sent to CarMax (18 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More CarMax complaints about shopping for a loan or lease

ReceivedAboutIssueStateAnswerOn time
Jun 22, 2016Payday & personal loansShopping for a loan or leaseAZExplainedYes
Jan 20, 2016Auto loans & leasesShopping for a loan or leaseILExplainedYes
Nov 9, 2015Auto loans & leasesShopping for a loan or leaseWIExplainedYes
Aug 10, 2015Auto loans & leasesShopping for a loan or leaseGAExplainedYes
Jul 13, 2015Auto loans & leasesShopping for a loan or leaseTXExplainedYes
Jun 29, 2015Auto loans & leasesShopping for a loan or leaseGAExplainedYes
Mar 25, 2015Auto loans & leasesShopping for a loan or leaseTXExplainedYes
Feb 23, 2015Auto loans & leasesShopping for a loan or leaseCAExplainedYes
Dec 16, 2014Auto loans & leasesShopping for a loan or leaseCAExplainedYes
Oct 19, 2014Auto loans & leasesShopping for a loan or leaseCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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