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Case file

Bank accounts

Complaint 24023200 Northwest Bancshares

Explained
Product
Checking or savings account · Checking account
Detail
Overdrafts and overdraft fees
From
Pennsylvania 17078
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 9, 2026Complaint received
  2. Jul 9, 2026Sent to Northwest Bancshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Northwest Bancshares complaints about problem caused by your funds being low

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes
Sep 18, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYMoney backYes
May 21, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesTXExplainedYes
Jan 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes
Jan 8, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYExplainedYes
Dec 11, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes
Oct 2, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNYExplainedYes
Sep 25, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYExplainedYes
Feb 14, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAMoney backYes
Dec 15, 2023Bank accountsProblem caused by your funds being lowLate or other feesPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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