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Complaint log

Northwest Bancshares complaint log

The newest complaints about Northwest Bancshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 28, 2026Bank accountsManaging an accountFee problemNYExplainedYes
Oct 28, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Oct 27, 2026Bank accountsManaging an accountBanking errorsOHFixedYes
Oct 24, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Oct 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYExplainedNo
Oct 20, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Oct 17, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPAFixedYes
Oct 14, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 8, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedINExplainedYes
Oct 6, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Oct 2, 2026MortgagesClosing on a mortgageFees or costs after closingPAExplainedYes
Oct 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefPAExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Sep 26, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes
Sep 24, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Sep 18, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYMoney backYes
Sep 10, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Sep 9, 2026Bank accountsOpening an accountUnable to open an accountPAExplainedYes
Sep 5, 2026Bank accountsManaging an accountFee problemOHExplainedYes
Sep 4, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPAFixedYes
Sep 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes
Aug 28, 2026Bank accountsManaging an accountProblem accessing accountPAExplainedYes
Aug 17, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Aug 12, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Aug 7, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Jul 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Jul 20, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedINMoney backYes
Jul 17, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedKYExplainedYes
Jul 17, 2026Bank accountsOpening an accountUnable to open an accountWIExplainedYes
Jul 13, 2026Money transfers & appsProblem with customer servicePAExplainedYes
Jul 9, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNCExplainedYes
Jul 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Jul 9, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes
Jul 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAFixedYes
Jul 2, 2026Auto loans & leasesManaging the loan or leaseBilling problemOHMoney backYes
Jun 19, 2026Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
Jun 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Jun 11, 2026Credit cardsClosing your accountCompany closed your accountPAExplainedYes
Jun 8, 2026Bank accountsManaging an accountProblem using a debit or ATM cardKYExplainedYes
Jun 6, 2026Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
May 28, 2026Bank accountsManaging an accountProblem using a debit or ATM cardKYExplainedYes
May 21, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesTXExplainedYes
May 6, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedKYExplainedYes
May 6, 2026Credit cardsOther features, terms, or problemsOther problemNYExplainedYes
May 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMNFixedYes
Apr 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNYExplainedYes
Apr 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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