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Case file

Prepaid & gift cards

Complaint 24084455 Comerica

Explained
Company
Comerica
Product
Prepaid card · Government benefit card
Detail
Trouble getting information about the card
From
Texas 77071
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 10, 2026Complaint received
  2. Jul 16, 2026Sent to Comerica (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Comerica complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 18, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYFixedYes
Aug 16, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNCMoney backYes
Aug 13, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCAExplainedYes
Aug 13, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositCAMoney backYes
Aug 13, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineLAFixedYes
Aug 12, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositTXFixedYes
Aug 12, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJFixedYes
Aug 12, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWIFixedYes
Aug 11, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineARMoney backYes
Aug 11, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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