Case file
Student loans
Complaint 2411598 Sallie Mae
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't temporarily postpone payments
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Mar 30, 2017Complaint received
- Mar 31, 2017Sent to Sallie Mae (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | WA | Explained | Yes |
| Apr 14, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| Apr 13, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | VT | Explained | Yes |
| Apr 13, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | IA | Explained | Yes |
| Apr 11, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | MN | Explained | Yes |
| Apr 8, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | - | Explained | Yes |
| Apr 3, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | RI | Explained | Yes |
| Apr 3, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Apr 2, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | OH | Explained | Yes |
| Mar 29, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | ME | Explained | Yes |
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