Complaint 24123305 Optum Bank

Explained

Company: Optum Bank
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Problem with additional add-on products or services
From: Louisiana 70127
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jul 13, 2026Complaint received
Jul 13, 2026Sent to Optum Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about problem with additional add-on products or services

Received	About	Issue	State	Answer	On time
Oct 12, 2026	Payday & personal loans	Problem with additional add-on products or services	MA	Explained	Yes
Oct 6, 2026	Payday & personal loans	Problem with additional add-on products or services	FL	Explained	Yes
Aug 7, 2026	Payday & personal loans	Problem with additional add-on products or services	CO	Explained	Yes
Jul 22, 2025	Payday & personal loans	Problem with additional add-on products or services	MA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works