Case file
Bank accounts
Complaint 24234473 Netspend
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 15, 2026Complaint received
- Jul 15, 2026Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TN | Explained | Yes |
| Sep 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MT | Explained | Yes |
| Sep 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OH | Explained | Yes |
| Sep 17, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | DC | Explained | Yes |
| Sep 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Sep 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | LA | Explained | Yes |
| Sep 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | LA | Explained | Yes |
| Sep 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Aug 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Aug 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
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