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Case file

Money transfers & apps

Complaint 24245424 Groundfloor Finance

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
New York 11520
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 15, 2026Complaint received
  2. Jul 15, 2026Sent to Groundfloor Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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