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Bank accounts

Complaint 24245436 Ofg Bancorp

Explained
Product
Checking or savings account · Savings account
Detail
Non-sufficient funds and associated fees
From
Puerto Rico 007XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 15, 2026Complaint received
  2. Sep 3, 2026Sent to Ofg Bancorp (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ofg Bancorp complaints about problem caused by your funds being low

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Sep 15, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesPRExplainedYes
Sep 5, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Jun 17, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Mar 18, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Dec 26, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Nov 7, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesPRExplainedYes
Dec 13, 2024Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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