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Credit cards

Complaint 24255927 BMO Bank

Money back
Company
BMO Bank
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
California 94404
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 16, 2026Complaint received
  2. Jul 16, 2026Sent to BMO Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More BMO Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 14, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueAZMoney backYes
Sep 2, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Jul 20, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
Jun 30, 2026Credit cardsProblem when making paymentsProblem during payment processORExplainedYes
Jun 10, 2026Payday & personal loansProblem when making paymentsCOExplainedYes
May 20, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
May 7, 2026Credit cardsProblem when making paymentsProblem during payment processILFixedYes
May 7, 2026Credit cardsProblem when making paymentsProblem during payment processILFixedYes
Apr 1, 2026Credit cardsProblem when making paymentsProblem during payment processNCMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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