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Student loans

Complaint 2428979 First Consumer

Money back
Product
Student loan · Federal student loan servicing
Detail
Having problems with customer service
From
Rhode Island 02863
Filed by
Postal mail
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 11, 2017Complaint received
  2. Apr 17, 2017Sent to First Consumer (6 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More First Consumer complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 10, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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