Complaint 2431081 Citibank

Explained

Company: Citibank
Product: Credit card
Issue: Delinquent account
From: Massachusetts 01202
Filed by: Fax
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 12, 2017Complaint received
Apr 13, 2017Sent to Citibank (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about delinquent account

Received	About	Issue	State	Answer	On time
Apr 20, 2017	Credit cards	Delinquent account	NY	Explained	Yes
Apr 19, 2017	Credit cards	Delinquent account	DC	Fixed	Yes
Apr 19, 2017	Credit cards	Delinquent account	CA	Money back	Yes
Apr 14, 2017	Credit cards	Delinquent account	CA	Explained	Yes
Apr 12, 2017	Credit cards	Delinquent account	GA	Explained	Yes
Apr 5, 2017	Credit cards	Delinquent account	DC	Money back	Yes
Apr 4, 2017	Credit cards	Delinquent account	GA	Explained	Yes
Mar 31, 2017	Credit cards	Delinquent account	PA	Explained	Yes
Mar 30, 2017	Credit cards	Delinquent account	CA	Explained	Yes
Mar 29, 2017	Credit cards	Delinquent account	TX	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works