Case file
Student loans
Complaint 2433700 iQor
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Having problems with customer service
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 13, 2017Complaint received
- Oct 6, 2017Sent to iQor (176 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More iQor complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MI | Fixed | Yes |
| Mar 10, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MI | Fixed | Yes |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Fixed | Yes |
| Jan 20, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | WA | Fixed | Yes |
| Jan 11, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Fixed | Yes |
| Nov 17, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | AL | Fixed | Yes |
| Nov 16, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | TX | Fixed | Yes |
| Nov 14, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | NY | Fixed | Yes |
| Nov 11, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | TX | Fixed | Yes |
| Nov 10, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | OK | Fixed | Yes |
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